Privacy Policy

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Last Updated: October 26, 2024

1. Introduction

Jornis Community Engagement PLLC subsidiary Work Coach Group ("we," "us," or "our") operates the website workcoachgroup.com (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal information we receive from users of the site.

We are committed to protecting your privacy and using your information responsibly. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

• Personal Information: Name, email address, phone number.
• Professional Information: Resume/CV, work history, educational background, career goals, and other information you voluntarily provide when seeking coaching services or signing up for our resources.
• Technical & Usage Data: Information on how the Service is accessed and used (e.g., your computer's Internet Protocol ("IP") address, browser type, pages visited, time spent on pages). This data is collected automatically through tools like Google Analytics.

3. How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our Service.
• To communicate with you, including sending newsletters, marketing materials, and information about our workshops and coaching services. You can opt-out of these at any time.
• To respond to your inquiries, comments, or questions.
• To personalize your experience and provide content and offerings relevant to your career interests.
• To improve our Service and develop new features.
• To process transactions and manage your client account.

4. Legal Basis for Processing (GDPR Note for International Users)

We process your information based on the following legal grounds:

• Your consent (e.g., when you sign up for our newsletter).
• The performance of a contract (e.g., providing coaching services you have purchased).
• Our legitimate interests (e.g., improving our services, marketing our products, preventing fraud).

5. Data Sharing and Disclosure

We value your trust and do not sell your personal information. We may share your information with third-party service providers under the following circumstances:

• Service Providers: We employ companies and individuals to facilitate our Service (e.g., email marketing platforms like ActiveCampaign or ConvertKit, payment processors like Stripe or PayPal, scheduling tools like Calendly). These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Compliance: We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

6. Your Data Rights

Depending on your location, you have certain rights regarding your personal information. These may include:

• The right to access, update, or delete the information we have on you.
• The right of rectification (to correct your information).
• The right to object to our processing of your personal data.
• The right to data portability.
• The right to withdraw consent.

To exercise any of these rights, please contact us at support@workcoachgroup.com. We will respond to your request within a reasonable timeframe.

7. Data Retention

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will also retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

8. Children's Privacy

Our Service is not intended for use by individuals under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under age 13 without verification of parental consent, we will take steps to remove that information from our servers.

9. Washington State Privacy Rights

Washington State law, including the Washington My Health My Data Act, provides its residents with specific rights regarding their personal data. While this law primarily concerns health data, we are committed to transparency. You have the right to know what data we collect and how it's used. You can request to access, correct, or delete your personal information by contacting us at the email provided below.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, your data, or wish to exercise your rights, please do not hesitate to contact us at:

• Email: support@workcoachgroup.com